How to Fix my Zmodo Camera Offline?

How to Fix my Zmodo Camera Offline?

It can be frustrating when your Zmodo security camera goes offline, and you cannot access it for monitoring or playback. There are a few possible reasons why your camera may be offline, and there are steps you can try to fix the issue and get your camera back online. So, here is everything you need to know about how to fix my Zmodo camera offline issue all by yourself.

1. First, you must ensure the camera has electricity and is linked to your network. You should double-check the Ethernet cable connection between the camera and the router if you’re using it to connect the camera to your network. If your camera transmits data over Wi-Fi, check its range from your network and the strength of the Wi-Fi signal.

2. Next, check the camera’s settings to ensure it is properly configured. Open the Zmodo app on your phone or computer and go to the camera’s settings. Check that the camera is set to the correct time zone and that the network connection is set to the right type (Ethernet or Wi-Fi), and the network settings (e.g., IP address, DNS, gateway) are correct.

3. After double-checking the power and any custom settings, if the cameras are still not working, you may need a factory reset. Zmodo app setup is required since the camera will reset to factory settings.

4. If the camera is still malfunctioning after you’ve reset it, then double-check its power and network connections, and if the problem still continues then issue may lie with your network or internet connection. Resetting the relationship in this way may resolve network problems.

These are some ways to fix your Zmodo camera offline by yourself.

Reason for the issue 

Several possible reasons behind Zmodo camera might go offline are:

→ Network connection issue: Obviously, the camera can’t be seen online if it’s not linked to the web. The camera’s disconnection from the network or a malfunctioning router or modem might be to blame.

→ Power issue: The camera will be inoperable and unavailable if it cannot receive power. It might happen because the camera has been disconnected or because of a problem with the power supply.

→ Hardware issue: In the event of a hardware failure, the camera might go dark.

→ Firmware issue: The camera can become inaccessible online if its firmware is either out of current or have become corrupt.

If your Zmodo camera stops working, you should investigate the problem to determine its root cause and implement a solution. Contact Zmodo’s support team for help if you’re having trouble fixing the problem.


In conclusion, you can take a few steps to try to fix a Zmodo camera offline issue that has gone offline for some reason. Ensure the camera has electricity and is appropriately linked to your network before proceeding. If reconnecting the camera or fixing your internet connection does not solve the problem, attempt a reset.

Get in touch with us if you are not able to resolve your issues.